Hate crimes and hate incidents

We want Camden to be a safe, strong and equal place for everyone who lives, works and studies here.

If you witness harmful, hateful behaviour in our borough, or experience it yourself, there is help available.

We encourage anyone who witnesses or experiences this behaviour to report it. Even if you don’t report it when it happens, please do still report it.

Reporting hateful behaviour can help us stop it from happening to others. This behaviour may be a criminal offence, known as a hate crime. You will also help us and the police to understand the extent of hate crime in your local area so we can respond to it better.

On these pages you’ll find information about how to recognise hate crime, how to report it, and where to get support.

Recognising hate crime

If you see or experience any incident that is perceived by the victim or any other person to be racist, homophobic, transphobic, or due to a person’s religion, belief, gender identity or disability, it may be a hate crime.

This could be verbal abuse, online abuse, threats or threatening behaviour, bullying, physical violence, robbery, or damage to property, and it’s important you report it.

You don’t need to know or make the decision as to whether the act you see or experience is a criminal offence or not – you can just report it to the police or to other organisations and they will investigate and determine that.

What is a hate incident?

A hate incident is any incident which the victim, or anyone else, believes is motivated by someone’s hostility or prejudice towards them because of any of the above characteristics.  

Not all hate incidents will necessarily be criminal offences, but they still need to be reported and recorded by the police. In some cases, victims of hate incidents may not feel comfortable reporting the matter directly to the police. They may be more comfortable reporting it to another organisation, or someone they are familiar with, in a location that is known to them. On the next page you can find a number of different ways to report these.

What is intersectional hate crime?

This is when more than characteristic motivates someone’s hateful behaviour.

Many victims of hate crime have more than one characteristic – for example they might be a member of the LGBTQI+ community as well as being Black or Muslim. Around 12% of hate crime offences in 2018/19 were estimated to have involved more than one motivating factor. The majority of these were hate crimes related to both race and religion.

Report a hate crime or incident

By reporting hateful behaviour when it happens to you, or when you see it happen to someone else, you may be able to help us stop others being targeted with this behaviour.

You will also help us and the Police to understand the extent of hate crime in your local area so we can respond to it better.

In an emergency you should call 999 and follow the ‘run, hide, tell’ advice.

If the incident or crime isn’t an emergency, call 101 or contact your local neighbourhood police, for example by visiting your local station.

You can also report hate crime online via report-it.org.uk. If you are more comfortable reporting to a community organisation, you can report to one of our partners below.

You can also use the 'Report' functions on social media platforms, which could lead to the post being removed, and the account being suspended or closed down.

You can report a hate crime or incident to the Camden Safety Unit (CSU):

Report a hate crime or incident  

The CSU investigates all hate crime reports. Officers are trained to provide support to victims.

You can also call the Council on 020 7974 4444.

We encourage anyone who witnesses or experiences this behaviour to report it. Even if you don’t report a hate incident when it happens, please do report it.

Other ways to report 

Alternatively, you can contact other organisations, such as:
•    Stop Hate UK
•    Forum+
•    Camden People First
•    Protecting our Jewish Community: Community Security Trust
•    Hopscotch Asian Women’s Centre
•    Queen’s Crescent Community Association
•    Measuring Anti-Muslim Attacks: Tell Mama
•    Reporting Racism: The Monitoring Group
•    Victim Support

Get help and support

If you see harmful, hateful behaviour in our borough or experience it yourself, there is help and support available.

Camden takes a partnership approach to tackling hate crime. That means we work closely with our communities and community organisations to stop hateful behaviour in our borough. Below are some of the partners we work with to tackle hate crime in Camden.

Galop are an LGBT+ anti-violence charity that provide advice, support and advocacy to people who have experienced hate crime, domestic abuse and sexual violence. Galop are an independent organisation and their services are confidential and free. For more information please visit their website at www.galop.org.uk

TELL MAMA support victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents. If you have been a victim of an anti-Muslim prejudiced incident or hate crime you can report it to them at tellmamauk.org/submit-a-report-to-us

forum+ support victims of homophobic, biphobic and transphobic hate crime across Camden and Islington and in surrounding boroughs where appropriate. forum+ aim to promote equality and diversity by the elimination of discrimination in relation to lesbian, gay, bisexual and transgender people living, working, socialising and/or studying in Camden and Islington. You can access their service at forumplus.org.uk

Camden People First is a self-advocacy project run and led by people with learning difficulties. Camden People First ensure that people with learning difficulties in Camden have their full rights and privileges as citizens, by empowering them to speak up for themselves. For more information, visit camdenpeoplefirst.org.uk

Community Security Trust is a charity that protects British Jews from antisemitism and related threats. For more information please visit https://cst.org.uk/about-cst

Victim Support is an independent charity that helps people affected by crime or traumatic events get the support they need and the respect they deserve. If you’ve been affected by crime, they can give you the support you need to move forward. Their services are free, confidential and can be accessed at victimsupport.org.uk

Stop Hate UK provide a 24 hour helpline in Camden to support residents affected by hate crime. The service provides a safe space for victims and witnesses to talk about their experiences with trained staff and volunteers able to listen and give advice on appropriate action. The Stop Hate helpline is open 24 hours a day, every day of the year on 0800 138 1625. The helpline is also available by text message on 07717 989 025 and email talk@stophateuk.org If you are Deaf or hard of hearing, you can report via interactive British Sign Language by following the link on www.stophateuk.org Victims and witnesses can also chat on the web or fill in an online form by visiting www.stophateuk.org/talk

On Your Side complements the Stop Hate UK helpline and offers dedicated support for East and South East Asian victims of racism and other forms of hate. It is a free nationwide 24/7 telephone line who provide tailored and culturally sensitive support to those affected. Helpline operators speak various languages and can support victims in any language. The service can be accessed at onyourside.org or by calling 0808 801 0393.

Racial harassment

Racial harassment can take place at work, in public places, in your local neighbourhood or estate. It is a deliberate act committed against a person because of their colour, race, nationality, ethnic origin or religion. Racial abuse and harassment is a crime.

Racial harassment can take many forms including:  

  • threats, insults, name calling, spitting  
  • physical assaults and violence  
  • insulting graffiti, damage to your property  
  • sending threatening letters or offensive material 

We’re committed to tackling and challenging racial abuse and harassment to ensure communities are as safe as possible.  

For more information: 

Contact community safety (opens email)

Homophobic and transphobic crime

Homophobic and transphobic abuse and harassment are criminal acts. That means we can take action against people who are homophobic or transphobic.

Homophobic and transphobic crime is any incident where there is overt evidence that the perpetrator's motivation is based on their perception that the victim is lesbian, gay or transgender (LGBT) or because the victim perceives this to be the case.

Homophobic and transphobic crime can take many forms, including:

  • physical violence and/or harassment
  • bullying and threats
  • sexual abuse/rape
  • blackmail and hate mail

It is often difficult for victims or witnesses of homophobic crime and transphobic crime to talk about it or ask for help. It is estimated that over 85% of homophobic crimes go unreported.

We want to do something about that by giving victims several ways to get the support they need, and witnesses a variety of ways to report what they have seen.

Reporting homophobic crime to the police

To report crime in an emergency dial 999. Non-urgent calls can also be made to the LGBT liaison team in the Community Safety Unit (CSU) at Holborn police station.

Staff at the CSU are trained to provide support to victims of hate crime, regardless of where an attack took place, whether in a victim’s home, on the street, or on a known cruising ground.

The CSU is able to:

  • investigate the crime and enforce the law
  • support the victim to apply for injunctions or Anti Social Behaviour Orders
  • give advice and support
  • refer to other agencies for additional support

Camden LGBT Forum

Camden Lesbian, Gay, Bisexual and Transgender (LGBT) Forum provides non-police reporting, and works to support victims of hate crimes and homophobic harassment.

Camden LGBT Forum has produced a method of reporting crimes so that the police do not have to be involved. By using the non-police reporting form you can tell us about where crimes are happening and we can try to do something about it.

If you ask us to, we will pass the information about your crime anonymously on to the Police.

For more information please contact the Camden LGBT Forum.

Council tenants and leaseholders

If you are a Council tenant or leaseholder you can report any homophobic or transphobic harassment to your ward housing team. They will take a report, and if necessary involve other Council teams and the police.

Contact your ward housing team

Victim Support in Camden

Victim Support in Camden has a dedicated homophobic and transphobic crime worker.

Victim Support in Camden provides free and confidential support and advice.

If you have been victim you can refer yourself to directly to Victim Support without going to the police.

Contact Camden Victim support

Hate speech framework

This framework contains advice and good practice for community venues when taking bookings. It includes the checks that should be in place and guidance on how to mitigate the risk of undesirable bookings.

The framework for responding to speakers promoting messages of hate and intolerance in venues in Camden can be seen here

Adopting a definition of anti-Semitism

On 24 April 2017 Full Council voted to adopt an altered version of the International Holocaust Remembrance Alliance (IHRA) definition of antisemitism.

Upon adopting the definition, it was agreed that there would be a review to understand the impact that adopting this definition has had.

The full report of the review can be seen here

Adopting a definition of Islamophobia

On 8 April 2019, Full Council passed a motion to adopt the All Party Parliamentary Group (APPG) on British Muslims Definition of Islamophobia.

“Islamophobia is rooted in racism and is a type of racism that targets expressions of Muslimness or perceived Muslimness.”


Full definition and examples of Islamophobia can be seen here.